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Emergency Contacts & Advice Centers Berlin

If you or someone around you needs urgent support, do not hesitate to use the emergency contacts below. They offer quick and confidential help in difficult situations.

Emergency Contacts:

Emergency Services and Police

In case of immediate danger or medical emergencies:
Emergency Medical Services: 112
Emergency Police: 110

Berlin Crisis Service

24/7 support in acute mental health crises. Psychosocial counseling and crisis intervention.
Phone: 030 390 63 00 (available 24/7)
Web: berliner-krisendienst.de

Helpline “Violence Against Women”

Counseling for women who have experienced violence. Multilingual, anonymous, and free of charge.
Phone: 116 016 (available 24/7)
Web: hilfetelefon.de

Helpline for Sexual Abuse

Support for survivors, relatives, and professionals regarding sexual abuse.
Phone: 0800 22 55 530 (free and anonymous)
Web: hilfe-portal-missbrauch.de

Social Psychiatric Service (SPD)

Support in psychological crises, suicidal thoughts, or severe mental health conditions.
Phone: 030 9028-2800 (district-dependent hotline, available on weekdays)
Web: berlin.de

What to do in case of acute suicidality?

Immediate help: Call emergency services at 112 if you or someone near you is in acute danger.

Berlin Crisis Service: Contact the Berlin Crisis Service at 030 390 63 00 for immediate psychological help.

Social Psychiatric Service: Contact the SPD in your district (hotline: 030 9028-2800) for further assistance.

Specialized Counseling Centers for Sexualized Violence:

LARA – Center Against Sexualized Violence Against Women

Counseling for women, trans*, inter*, and non-binary individuals aged 14 and above.
Phone: 030 216 88 88 (Mon-Fri 9:00 AM – 6:00 PM)
Address: Fuggerstraße 19, 10777 Berlin
Email: beratung@lara-berlin.de
Web: lara-berlin.de

Wildwasser e.V.

Support for women who experienced violence in childhood/adolescence.
Phone: 030 693 91 92
Address: Friesenstraße 6, 10965 Berlin
Email: info@wildwasser-berlin.de
Web: wildwasser-berlin.de

MUT – Trauma Support for Men*

Counseling and support for men* who have experienced sexualized violence.
Phone: 030 80 61 00 77
Email: anfrage@mut-traumahilfe.de
Address: Rigaer Straße 4, 10247 Berlin-Friedrichshain
Web: hilfefuerjungs.de

Tauwetter – Support for Men Who Experienced Sexualized Violence in Childhood or Adolescence

Counseling for affected men*, supportive friends, and relatives.
Phone: 030 693 80 07
Email: mail@tauwetter.de
Address: Gneisenaustraße 2a, 10961 Berlin-Kreuzberg
Web: tauwetter.de

Mutstelle Berlin

Counseling for people with learning disabilities regarding sexualized violence.
Phone: 030 829 998 1400
Address: Heinrich-Heine-Straße 15, 10179 Berlin
Email: mutstelle@lebenshilfe-berlin.de
Web: lebenshilfe-berlin.de

Medical Emergency Care and Forensic Evidence Collection:

Charité – Violence Protection Clinic

Confidential forensic evidence collection after violent incidents, even without filing a report.
Phone: 030 450 570 270
Address: Turmstraße 21, 10559 Berlin
Web: charite.de

Vivantes Klinikum Neukölln

Acute medical care and forensic evidence collection after sexualized violence.
Phone: 030 130 14 0 (Main reception)
Address: Rudower Straße 48, 12351 Berlin
Web: vivantes.de

Disclaimer:

The provided information and contact details for emergency services and counseling offers have been compiled with the utmost care and to the best of my knowledge. However, I cannot guarantee the completeness, accuracy, or up-to-dateness of the information. I recommend directly contacting the respective organizations for current updates.

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